Lived Experiences of Health Workers from the Caraga Regional Hospital (CRH) in Times of Covid-19 Pandemic

Abstract

This study intends to unfold the lived experiences of the health workers from the Caraga Regional Hospital (CRH) during the outrage of the COVID-19 pandemic. A total of five (5) medical doctors, five (5) nurses, and five (5) non-medical staff were subjected to Focus Group Discussions (FGD). Results showed that health workers have different experiences in terms of health benefits. Although the majority of the respondents were able to avail sufficient benefits, some health workers considered the benefits delayed and insufficient. Poor and delayed logistics support during the early years of the pandemic was also encountered. In terms of feelings towards their employer, the majority of the respondents are highly satisfied, while they have expressed feelings of discomfort towards the job. Common difficulties experienced by the health workers include negative social impressions, weariness and discomfort towards the family's safety, and insufficient medical supplies and workforce. On a positive note, the coping strategies of the health workers are strong adherence to safety and health protocols, optimism towards the situation, and quality conversation with psychology experts, friends, and families. These findings are significant inputs to CRH management for planning and better human resource management.