People Management Practices and Organizational - Success Indicators of Family-Owned Higher Education Institutions (FHEIs) in the Second District of Laguna: Basis for Model Development

Abstract

Family-owned higher education institutions (FHEIs) strive to attract and retain well- equipped and engaged employees.  This undertaking was conducted to explore the FHEIs people management practices and organizational-success indicators. To design the people management model, the study assessed the people management practices, job satisfaction, and the work commitment of teaching and non-teaching staff. The study used the combined quantitative and qualitative approaches. The use of questionnaires and interview was systematically combined to generate data needed. The study revealed that the people management practices as assessed by the department heads and teaching and non-teaching staff were moderately effective. There were numerous issues and challenges identified, and the actions taken were also presented. The teaching and non-teaching staff were satisfied with their job and moderately committed to their work.  The FHEIs HR professionals should start taking a strategic role to help FHEIs respond effectively to the challenges and issues of contemporary educational institution.