Canonical Correlation Analysis of Student Perception on Instructional Quality and Satisfaction
DOI:
https://doi.org/10.7719/jpair.v6i1.132Keywords:
Canonical Correlation Analysis, Student Perception, Instructional Quality, Student Satisfaction, Higher Education InstitutionsAbstract
The study models student perceptions on instructional quality and student satisfaction using canonical correlation analysis. Data from two survey occasions were modeled to assess the strength and relative consistency of the instructional quality variables in predicting student satisfaction. Results show that student's perception on the adequacy, usefulness, accessibility, safety and convenience of the learning facilities and their perception on the faculty teaching strategies and subject matter knowledge are the most influential factors of student satisfaction. Canonical functions and cross-loadings derived from the data sets show similar pattern or trend which is taken to indicate consistency of the models. The implication of the findings to managing student satisfaction among higher education institutions is briefly discussed.
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References
Buttle, F. (1995) SERVQUAL: Review, critique, and research agenda. European Journal of Marketing. 30(1), 8-32.
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Copyright (c) 2011 Henry C. Encabo
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Open Access. This article published by JPAIR Multidisciplinary Research is licensed under a Creative Commons Attribution-Noncommercial 4.0 International (CC BY-NC 4.0). You are free to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material). Under the following terms, you must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. You may not use the material for commercial purposes.