PASCUA, Janice; JAPOS, Genaro. Mediating Effect of HRM Practices between Service Quality and Customer Satisfaction in the Real Estate Industry in Metro Manila, Philippines: A Literature Review. JPAIR Multidisciplinary Research, Philippines, v. 51, n. 1, p. 61–87, 2023. DOI: 10.7719/jpair.v40i1.398. Disponível em: https://philair.ph/index.php/jpair/article/view/398. Acesso em: 26 mar. 2025.